CRM, ERP, business intelligence and Strategic Account Management Consulting - TRUE Clarity

+66 (0) 2678-4800

GoldMine Premium

Build Enduring Relationships

GoldMine Premium 2014, an award winning CRM solution. Proven and easy to use, GoldMine allows you to focus on building long-lasting customer relationships.



Contact Management

Schedule all types of contact interactions, such as calls, meetings, appointments, follow up’s and requests. View activities via the group calendar or interactive list. Integrated with MS Outlook for mail, contacts and calendar.

Sales Automation

Schedule follow-up tasks, track customer information, such as competitor and influencer information. Powerful forecast, quota assignment and opportunity tracking capabililties for solid sales analysis.

Customer Service Tracking

Customer service center functionality which enables tracking, resolution, and reporting of service cases. Provide real-time service requests.

Lead Management

Import leads from a variety of different file formats. Assign source codes to each lead to help you segment your database on how the lead was obtained. Lead analysis allows users to easily view lead characteristics, such as conversion ratios, lead profits, and campaign performance.

Analytics

Pre-built dashboards for marketing, sales opportunities, activity analysis, and customer service. Ability to configure your own dashboards. Customizable knowledge base. 160 reports and 6 built-in business analytics tools.

Marketing Automation

Customized marketing campaigns. Integration with Constant Contact email marketing suite. Target the right contacts for each customized marketing campaign.

Dashboards

Microsoft Outlook Integration

Social Media Integration

dashboards
goldmine_outlook_integration
screenshot
  • Real time graphical display of key activity, sales, and customer service metrics

  • Use data from external  tables

  • Pre-built and customizable dashboards

  • Microsoft Outlook add-in for real time linking of emails

  • Synchronize calendars and appointments

  • Link to GoldMine contact from MS Outlook

  • Real-time query and view from your databases

  • Links to social media sites

  • Links to Google maps and search


        Customer Commitment

        TRUE Clarity’s commitment to total customer service is complemented by building strong relationships with customers and strategic alliances with partnering organizations that have a synergy with TRUE Clarity, enabling the utilisation of shared resources, technologies and functional competencies to improve overall customer satisfaction.


        Products CRM Solutions GoldMine Premium Edition

        Worldwide Reach

        TRUE Clarity provides services to clients around the globe. Contact us for more information.
        +61 2 8005-6190,
        (519) 937-1520,
        +66 8 1811-3770,
        UK Flag +44 20 3239 7555,
        (978) 424-4410