CRM, ERP, business intelligence and Strategic Account Management Consulting - TRUE Clarity

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Sage CRM

Sage

Enhancing Productivity. Enabling Success.

Over 70 countries worldwide use our award winning Sage CRM web-based customer relationship management solution.

Customer Relationship Management

Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives you the ability to connect with and understand real people covering every interaction with valuable customers across your entire business.

Sage CRM enhances your customers’ experience by doing so many things they never even see, for instance, enabling improved business processes, closer management of new and existing customer relationships, increased revenues and decreased inefficiencies. Sage CRM provides management with timely and reliable insight to guide important business decisions.

As the leading supplier of business management solutions to small and medium-sized businesses, Sage has over six million customers worldwide.
More than 12,000 organisations in 70 countries use our award-winning Sage CRM software to manage their critical sales, marketing and customer service activities every day.

With a choice of editions, and deployment options, Sage CRM has a solution that can meet the individual needs of your business and accelerate your business growth.

Sage CRM offers customers a rapid route to success and value with an easy to use and quick to deploy solution, available anytime, anywhere.

Rapid Route to Success & Value

Rapid Route to Success & Value

Easy to use with simple navigationAvailable on-premise or in the cloud
Access anywhere, anytime with rich CRM functionality across multiple mobile platformsIntegrates with key Sage ERP solutions for a complete view of your customers
Highly customisable and scalable solution that grows as your needs developRapid return on investment and low total cost of ownership

Delivering an Enhanced User Experience Everytime

Sage CRM is optimised specifically for small and medium-sized businesses. Easy to use and quick to deploy in the cloud or on-premise, it delivers a rapid return on investment so you see a positive impact on your business straight away.

Plus, it can be easily adapted by you to make it fit how you work, saving you time and money, both now and in the future. In this way, we can help you get the most from your CRM investment and accelerate your business growth.

Empowers Sales Teams to Sell Effectively

Sage CRM directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and up-selling opportunities. With instant access to pipelines, calendars, sales reports, contacts, and much more, your sales people are freed up to focus all their efforts on selling.

With Sage CRM, the sales team can manage and action all their activities from the interactive dashboard. This intuitive and interactive workspace enables the sales team to monitor their opportunities and pipeline, manage their calendar and tasks, and identify powerful networking opportunities from LinkedIn®, all from this customisable workspace.

Easy to use analytical tools help your sales team to identify latent sales opportunities which exist within your customer database, and then create cross-sell and up-sell propositions accordingly. Automated workflow and pipeline management eliminate unnecessary paperwork and ensure that sales teams are optimising their sales processes and adhering to company-specific sales stages. This means that opportunities will be progressed as quickly and efficiently as possible.

Execute Effective Marketing Campaigns Quickly and Easily

An invaluable tool for marketers, Sage CRM helps you to plan, execute, and measure the success of every marketing campaign. It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork, and making the best use of your marketing resources. Marketing campaign workflows can be easily customised so they are structured for consistent execution and for maximum reach and impact. Users can clone campaigns allowing them to create and share campaigns quickly and easily.

Sage E-marketing for Sage CRM* is a fully integrated email marketing solution which includes attention-grabbing e-marketing templates, smart-sending features, automated drip marketing campaigns and the ability to track open, click and bounce rates from within Sage CRM.

Marketing analytics and reporting ensure absolute accountability at all stages in the cycle, which means that return on investment can be calculated with ease and the marketing budget is optimised at all times. This information can be displayed on the interactive dashboard for ease of reference.

Ensure Customer Satisfaction & Loyalty

Keeping customers loyal and providing them with a satisfying and consistent customer experience can be hard to perfect. Sage CRM enables your company to roll out web-based customer self-service quickly and cost effectively. From here, users can service their own information needs, track data and update the system without the requirement for customer service assistance and at the time and place of their choice.

Additionally, you can maximise the synchronisation between your service agents and your customers, ensuring that cases are progressed in a timely manner and in accordance with service level agreements (SLA). All cases can be managed directly from the interactive dashboard removing the need to switch between screens, maximising the productivity of agents. Knowledge management capabilities make it easier to capture remedies related to specific issues which may recur over time, making sure that agents are not duplicating effort.

Interested in learning more regarding Sage CRM? Take a test drive

Customer Commitment

TRUE Clarity’s commitment to total customer service is complemented by building strong relationships with customers and strategic alliances with partnering organizations that have a synergy with TRUE Clarity, enabling the utilisation of shared resources, technologies and functional competencies to improve overall customer satisfaction.


CRM Solutions Sage CRM

Worldwide Reach

TRUE Clarity provides services to clients around the globe. Contact us for more information.
+61 2 8005-6190,
(519) 937-1520,
+66 8 1811-3770,
UK Flag +44 20 3239 7555,
(978) 424-4410